On the 23rd, my glasses randomly broke neatly in half. They were irreparable. So I grabbed them and my vision insurance card and headed out the door in search of a new pair. I went to my usual place, but they couldn't fit me in for an exam. They very helpfully got me an appointment first thing the next morning at the store nearest my house. In my haste to get satisfaction even quicker, I went to Target Optical, you know, the little corner right when you walk in that has the glasses. They had an opening for an eye exam in about 20 minutes, which was much better for me than the next morning.
They were helpful and friendly, so when they said, "They should be done before the new year and I'll put a rush on them, since you're wandering around with your sunglasses on," it didn't bother me much. After wearing my prescription sunglasses around the office for a week and a half and going through Christmas with my prescription sunglasses on, I'm so ready to have actual glasses.
I've been calling periodically to make sure they were paying attention to my glasses and when the day rolled around that they should be done, I went to the store to pick them up.
They weren't there.
Instead, there were two employees who told me they got two of the three shipments they were supposed to have gotten today and there was no way for them to know where my glasses were and why they weren't in the store. The only thing their database told them was that my glasses weren't at the lab anymore--no indication of whether they failed inspection or were stuck on the truck or misplaced or what happened.to them. So I have to wear my prescription sunglasses for another weekend because Target's optical production sucks.
The moral of the story is that I should have stuck with my regular place. If I had, I would have only had to wait until the next morning for my glasses to be done. Instead, I'm going to be waiting for nearly two full weeks for a pair of glasses because Target hasn't figured it out yet.
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